Please read the Payment Policy carefully before you are placing the order. By using KARUNA DEORA and/or placing an order you agree to be bound with the same as below.

These terms and conditions set out the basis on which you can use our online website (, Customer Support and Stores to place orders for items from KARUNA CREATION PVT. LTD. All payments would be made in favour of KARUNA CREATION PVT. LTD.  By ordering/purchasing goods from, it is implied that you have understood and accepted the mentioned terms.

The supplier of the goods featured is KARUNA CREATION PVT. LTD. You may contact us by email at or phone or WhatsApp us at +91 9830921508. All the calls made to will be recorded for training and monitoring purposes as a part of our efforts to improve service to our customers.We may contact you for marketing purposes by email, messages and calls with our upcoming product offers.

Order Process

Once you have found a product you want to buy, select your size and click on the ‘ADD TO CART’ option *Please note that the measurements would carry 2 size alterations options:-

a) Standard Measurement

b) Custom Measurements

  1. a) Standard Measurement:-
  • As per your requested Chest Size measurement, the Waist & Hip measurement will be automatically calculated for alteration
  • Product delivery time frame is minimized in Standard measurement option & we can try to get the product dispatched as per the estimated dispatched date on our website.
  1. b) Custom Measurement option:-
  • Under Custom measurement option, product dispatched date will be extended to 20-30 days.
  • Estimated Dispatch date will be calculated on receiving measurement details from you.
  • Custom Measurement will help give a perfect fit of the product.
  • Please do mention whether the forwarded measurement is Regular FIT OR Comfort FIT.
    Regular Fit – Garments will be tailored exactly as per provided measurements.
    2. Comfort Fit – Garments will be tailored with +2 inch or +5 cm loosening (whichever unit is selected).

Review the items in your shopping cart by clicking the ‘SHOPPING CART’ icon at the top right of the page. You can use the ‘DELETE’ link next to Subtotal column to delete items from your shopping cart as well.Click on ‘PROCEED TO CHECKOUT’ to complete your order.

Ensure that you enter a correct email address after which, we would send you an order acknowledgement email and order update email(s). The contract will be formed at the place of dispatch of the products.



For International transaction

  • We accept all major credit cards/debit cards and through PayPal.
  • PayPal payment portal:-
  • Pay via your Credit/Debit card (Visa/Master Card/ American Express/ Diner)
  • You can also pay by visiting
  • We can also help you make the payment over the phone/Chat/Email by Virtual terminal (PayPal) subjected to your authorization by email on
  • You DO NOT need a PayPal Account to make the Payment.

For Domestic Transaction (india)

  1. Pay via Razor pay Payment gateway from your Visa/Master Card/Net-banking/UPI/BHIM /GPay/Paytm/PhonePe/Wallet or We can also help you with order placement by sending you the invoice payment through PAYU payment gateway.


Account Name : Karuna creation pvt ltd
Bank : Hdfc bank
Account no. : 50200012521432
Branch : South Calcutta girls college branch, Kolkata – 700 019
  1. Cash on Delivery: –
  • We do have Cash on delivery payment option only applicable within Kolkata (INDIA)
  • Cash On delivery is only applicable for orders Below INR 50,000.00.
  • For Orders Above INR 50,000.00, we can help you with our bank account details OR send you a Payment invoice, though payment can be made through your Debit / Credit card.
  • We do not do any alterations OR customizations under the Cash on Delivery payment option.
  • For security purposes your billing name and address must match that of the Credit/Debit card used for payment. We reserve the right to cancel and refund any order that does not match these criteria.